As
e-commerce sites continue to grow bigger, and stores and botiques move
toward the digital space to rake in more customers, it’s become
essential for business owners to be knowledgeable about processing
online payments. In order to ensure the security and safety of online
transactions with your customers, here are a few things to remember for
online business owners:
1. See if the billing address is the same as the shipping address.
One
way to see transactions are legitimate is by comparing the customers’
billing address with their shipping address. Having the product shipped
to an address that is different from the billing address should raise a
red flag, and could indicate fraudulent transactions.
2. Ensure that your digital service provider has SSL certificates.
It’s
your responsibility as a business owner to ensure that your digital
service provider complies with security standards. Although there are
many service providers that provide payment processing, not all of these
meet standards for credit card transactions. Check to see if the level
of security you’re being given is enough, and switch to another provider
if you’re not satisfied.
One way of ensuring payments are secure is by using SSL certifications such as Globalsign and Verisign. SSL certificates on a website means that the site is prepared to process secure sessions with the browsers. After establishing a secure connection, the transactions may now be able to go through the web server while ensuring that the browser is secure.
One way of ensuring payments are secure is by using SSL certifications such as Globalsign and Verisign. SSL certificates on a website means that the site is prepared to process secure sessions with the browsers. After establishing a secure connection, the transactions may now be able to go through the web server while ensuring that the browser is secure.
3. Verify if the person making the purchase is the authorized holder.
There
are some transactions that will require you to make sure that person
making the transaction is indeed the owner of the account. Such
transactions include mail order or telephone order transactions. To
verify that the transaction came from the card holder, ask for the
billing address. People who are trying to commit fraud will most likely
not know the billing address of the card holder.
4. Remember that you are liable for online transactions.
You
also need to be vigilant and to constantly monitor online security as
your business highly depends on it. Know that you’re liable for all
credit and debit card activities that transpire on your site, including
fraudulent purchases. It’s not the responsibility of the
payment-processing service you utilize, nor is it the responsibility of
the customers’ banks. This is why you need to do your best to ensure the
safety and security of people buying on your site.
Keep in mind
that a customer may file a complaint against your company any time they
see that there has been an unauthorized use of their credit or debit
cards. Be prepared for this, and try to come up with steps on how you
can deal with each card use disputes.
5. Secure a DTI permit.
Another
way for securing transactions and boosting the credibility of your site
to your potential customers is through securing a Department of Trade
and Industry (DTI) permit for all the products and services you’re
selling online. This will boost customer confidence about your business.
Make sure to include your DTI permit number in the details of the items
you are selling.
6. Research about partner merchants.
If
your site sells products from other companies, be sure to do your
research first. Before partnering up with suppliers or merchants, ask
for feedback from past businesses that have worked with these
businesses. Partnering with fraudulent merchants will compromise not
only the good name of your company, but your customers’ security as
well.
7. Know Your Options
There are several ways to
process online payments and the more you know about, the easier it will
be for you to choose the most suitable one for you and your customers. Credit card application
and payments are acceptable worldwide so if you make this available,
you’ll be able to draw in more customers, who can easily make a Citibank
credit card online payment or a Standard Chartered credit card online
payment to avail of the product or service that you offer. PayPal is
another option you should look into, as well as third-party payment
processing services.
These are just some of the key points you
need to know about when establishing an online payment processing system
for your shop. You have the responsibility to ensure that your online
transactions are secure, and when you take all the abovementioned steps,
there will be less complaints and headaches coming from irate
customers.
Outstanding blog, in my opinion site owners should acquire a great deal out of this blog its very user welcoming.You have given few points that clearly helps all business owner about the using of Online credit card processing services .
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